How to Set Up Order Page & Redeem Gift Cards – Square eGift Cards Tutorial

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Create and sell eGift cards with Square at http://www.square.com.

Customize your own eGift cards quickly using preset templates, set up an order page, and share it with your customers. They buy eGift cards and send them to friends via email, and then you get new customers.

For more information, go to square.com/help and search keyword: eGift Cards.

TRANSCRIPT

GETTING STARTED WITH EGIFT CARDS

Everybody likes to sell gift cards, but now you can sell eGift cards online, and get paid up front.

In a nutshell, you set up a free eGift Cards order page, share the link with your customers, they buy eGift Cards for your store, send them over email to anyone—a brother, sister, friend, grandma, whoever—and the gift card recipient comes in to buy stuff at your store. Bam! New customer!

SET UP YOUR ORDER PAGE

Let’s take a step-by-step tour of how to set up your eGift Cards order page:

Log in to your Square Dashboard and click Gift Cards. Click Get Started and it’s time to set up your eGift Cards store.

You can offer cards with our premade designs, or upload a design of your own, select the gift card amounts you want to make available, and add any additional notes. It’s free to set up your order page, and it goes live when you click Publish.

Click View Now to see what your page looks like. Customers will be able to select from the available card designs, choose the amount of their card, fill in the recipient and sender names, add a personal message, and send the eGift card immediately, or at a later date, like for a birthday. You can also offer promotions or discounts to your customers.

When your customer buys the eGift card, the recipient gets the full amount. We subtract 2.9% and 30¢, and then your account is credited the remainder of the balance in your next deposit. There’s no additional cost to you or your customers, or when they use the gift card to pay.

HOW TO REDEEM EGIFT CARDS

Now let’s see what the redemption process is like.

The eGift card recipient gets an email with their 16-digit redemption code. Then they can attach their phone number so they can redeem funds with their number, email, or the code.

When you ring up the sale, you tap Charge, enter the 16-digit redemption code here, or if your customer wants to use their phone number, tap Credit and Gift Cards on File, enter their number, and tap Charge again. Their remaining balance will print on their receipt.

If there’s not enough on the gift card, we’ll use up the balance and ring up the rest. You can also resend eGift cards to customers who need them again.

So go set up your free eGift Cards order page today.

For more information, go to square.com/help and search keyword: eGift Cards.

Comments

@user-dn7ju2yt4n says:

do gift cards have to be used on products, or can my clients redeem their gift card credits for services I offer on my Square website (lash extensions)?

@user-it2dc9pt9m says:

Square, I am so sorry to say this but this is one of the worst ways to showcase e-gift cards. The e-mail marketing is confusing. Also, why in the WORLD can't I share my e-gift card on my socials? Just like I do my booking? So, I can only sell the gift cards to ppl who have their email out? This is ridiculous. Am I missing something???

@TazBo-wd2ig says:

How do you set one to give away as a prize?

@darkbears5158 says:

How to activate reporting location? Could you please help?

@matthewlogan4378 says:

Thank you for the information. I was confused about e cards.

@square says:

Hey there! Gift Cards are included with every Square Account. https://squ.re/-eGiftcard

@danielajohnson177 says:

You only can do this if you upgrade, right? Not on the basic Square account, $12 per month.

@HN-db5cn says:

Only problem with square gift card. When someone redeem it, this goes under gift card category, and not the redeemed section. At the end of the day to close out your register you have to figure out what amount the customer had redeemed and which is actually a giftcard purchase. It's confusing. Dont know why square did not thought this all out. Redeemed should not be in the same category as giftcard sales. It's very frustrating at the end of a long business day and you still have to calculate and subtract between giftcard sales and giftcard redeemed. Redeemed is not a sale, and to the IRS, I am paying them double tax. I may have to look into clover because they do have a local support person, who you can actually called for help.

@user-vq2jk5en1f says:

I like squ are

@danhassler6585 says:

So your actually paying more for gift cards than credit cards.

@lunafringe10 says:

apple didnt accept their own gift card for iTunes, A scandal.The code didnt work,

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