CouponingTube.com

Roy Johnson says:

Are you full time

Thrift Gorilla says:

Jon, I had a similar situation recently. This lady said she didn't get the ABC magnets for her bus (it was a LeapFrog learning magnet bus). When it was clearly stated in the title and description that it's the bus only and does not come with any letters. I contacted her and told her it clearly stated in the description and in the title what you receive. She went on to tell me no it doesn't. I even took a screenshot of the page and underlined it in red and she still said no. She then went on to grasp at straws and say it says ABC in the title. I had to then educate this lady on what a product item title is. As that was the actual name of the item. She said again no it doesn't say anywhere that you only get the bus and no letters. So she said I want to return it and asked me like 4 times in 4 different responses how to return it. I finally told her you're welcome to return it but you will have to pay return shipping and directed her to contact eBay or read their help documents on how to return an item as I don't work for eBay. I just sell here. She's been with eBay since 99' according to her profile. So she opened a return and selected of course "missing items". So she wouldn't have to pay shipping. I didn't accept the return and again made that documentation in the that return case. Attached the photo of the page description. I waited the allocated time before eBay would step in so she had to wait longer to return it. I accepted the return. She eventually did send the item and should be back here Monday. So I will be refunding her the 50% I am entitled to. It's a shame people are like this and I always remind them and end the conversation with, "The next time you are trying to make an honest living and you get stiffed, that you remember this transaction.".

shawnda kramer says:

Glad you stood up for yourself!

Nancy Stockwell says:

I have tried public coupons, did nothing for me. At one point last year, I offered a 20% discount on my business cards, which are included with every package, for the buyer's next purchase. Crickets. I offer volume pricing, multi quantity shipping discounts, run regular sales, and have best offer on most of my listings. That helps somewhat, though I also sell largely one offs, so repeat buyers are rare for me.

Deni says:

As to your key/lock story….whenever I have an imperfect item I don’t send it until I get confirmation from buyer that they understand and find it acceptable. No answer from buyer leads me to cancelling the purchase. I realize people don’t read listings…it’s the only solution I’ve come up with.

Ryan Glaser says:

There's a real problem w/ the public coupon code: when active on my listings it wipes out buyer visibility of volume markdown discounts so I can't feasibly use it. I do throw private coupons inside the box but will never put on outside of package because that might make them save the packaging, hence making it easier for them to return.

The Aussie Hustler says:

Great video! I’m going to try the public coupon today

Lorraine Mcparland says:

Well done on dealing with that feedback I have had it 3 times but ignored it but I feel I cud take it on now thank you from England

Kent Hamilton says:

Hi Jon – I tried using public 10% off coupons and I had 5 buyers message me and say they wouldn't work at checkout so I don't know how more customers tried it and just didn't message me – so as Usual with eBay's CRAP I Said SCREW it and Stopped using them as soon as possible!