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A kiosk ( at service desk so people can't abuse it) or like it used to be, scan your rewards card to get discount price.
Making things more difficult than necessary trying to include every single person.
I understand the elderly and others who may not be able to access or have the knowledge of digital coupons.
But, literally making a law to address the situation seems ridiculous.
There's more than one way to solve the problem in a less dramatic way.
I also understand the discrimination complaint, but I don't know how they can actually pass a bill about this because what about food places like Taco Bell and other fast food places where you have to order through an app online to get discounts or rewards on food items at their restaurants. I'm thinking this is going to open up a whole new can of worms so to speak! It's impossible to make everyone happy concerning this situation!
My Shoprite in NY makes it very easy for all customers to add the coupons they want. They could go to courtesy hand them their store card and they will put them on, or there are kiosks around the store where you can scan your card and add your own coupons. I think that is the fair way to include everyone
Excellent coverage of this issue Nick. This is certainly a challenging shift for shoppers and retailers and manufacturers too. My suggestion is that stores allow shoppers cards to be either app driven or automated but not both. So for example I would remain app driven and I would use the app or computer to manually load only the coupons I want to use. And my 80 year old monther in law who doesn't really remember from one week to the next how to log in and load coupons, she could opt for automated couponing – every single manufacturer coupon would be loaded to her account and they would be used if she bought the item and only available for one use. So she would not miss a coupon, but she might not get the very best deal all the time. Maybe the app is where the store adds their special store coupons, but the manufacturer coupons are set to activate for everyone that has "automated manufacturer couponing" selected instead of "manual manufacturer plus store couponing." Or maybe the opposite: automated store couponing with only store coupons and no manufacturer coupons or manual couponing that offers both store and manufacturer coupons.
I helped an elderly lady download, log in and clip coupons on her phone. She told me they got the credit card to try and save money but knew thru were losing so much because they had no one to help with coupons. Store employees were no help.
I think the worst thing that could come out of this is when you mentioned the manufacturers can just state "not valid in (enter name of state)" and be done with it. I hope this doesn't become a thing! Thank you for the heads up, Nick, especially because I live in a state involved.
It's interesting how they victimize low income people. I recently had to go on EBT, or ''food stamps'' and I get a decent cell phone free. I chose Android, and it has all the features I want as well as being able to go to the Google store and download any app available. And living solely on disability, I live in poverty. I'm not whining. I'm also 63 years old. Just got to keep up with the times.
As far as older people, if your parents already know how to go online on a phone, what's wrong with you teaching them how to go to a play store and download an app, and teaching them how to use it? My dad will be 90 in a few days, and as he wants to learn new things about his cell phone, I take the time to teach him. If your parents don't know, what's wrong with you taking the time to teach them. And if you don't know, what is wrong with you learning yourself? So many people would rather be a victim than be a Phoenix.
It's also a lot less expensive to offer a digital coupon vs a company paying to print and mail out coupons to millions of customers. How many end up in landfills and recycling bins, rather than getting looked at or used?
It's a cultural shift, 10-15 years from now it won't be such a big deal as it becomes normalized, for now, there is a gap.
I live in a large Amish populated town in Indiana, we have a store called Martins who has a kiosk where you can load your coupons to your card.
The argument is valid. Not everyone uses the app. I have to tell my non couponing friends all the time how to get the deals I get.
Is that an Aldi in your Christmas village?? I need one!
Interesting information God Bless You Nick 😊
My favorite grocery store to coupon at is Publix. There is no loyalty card. If you buy the sale item, you get the sale price. I don't have to clip a particular coupon to get the BOGO deals or any other advertised deals. Publix still has digital coupons (which I use) but it's much more manageable than other stores such as Kroger that you have to clip digital coupons just to basically get the sale price. I still shop some at Kroger but I'd much rather shop at Publix where it's not so complicated.
While I understand that not everyone has access to internet or a smart device, there are multitude of resources available that people can employ. Ask a friend or relative to load the coupon on their account, borrow a neighbor's internet, go to the local library. Having it available at your fingertips via your own internet or smart device is a luxury yes, but if you don't have this and you really want the sale prices, you'll find a way to clip the coupon, like any resourceful couponer. The onus shouldn't be on the local store to make the deal any easier to get than it already is.
We don't need a kiosk inside the store. If my Mom can't do this at home, she can't do it at the store. Make it simple….. The store advertises this price and you pay this price. The government doesn't need to regulate how Kroger sets it's coupons. My Kroger will not give you the sale price unless you have the coupon loaded. I have left things not purchased because of this.