GameStop 153,422 points!!! I can’t redeem!!!

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How many points do you guys have? How many have you seen people have?
I started saving for the headphone then the took them off the redeem page. Now you can get the coupons, but can only use 1 denomination at a time. Also, I have been trying for 2 months to redeem a 50 dollar certificate it always tells me can’t redeem at this time. I changed password. Reinstalled app. Called. No clue what’s going on. Has anyone else seen this problem?

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